Everything you need to know about our premium dry fruits, vacuum packaging, pan-India delivery & bulk gifting.
Refunds are usually processed within 5 to 7 business days, depending on your payment provider.
✦ Refund related
Go to your profile settings, edit your information, and click save.
✦ Account related
To add money to your Hyperpure Wallet, go to the Hyperpure Wallet section. Enter the amount and recharge using your preferred payment method.
✦ Payment related
Yes, absolutely! All our dry fruits, nuts, seeds, and berries are 100% natural, premium-grade, and ethically sourced. We do not use any artificial coloring, harmful chemicals, or artificial preservatives.
✦ Quality & Purity
We process and dispatch all orders within 24 hours. Deliveries in Mumbai and Navi Mumbai typically take 1 to 2 business days. For other metro cities and states across India, delivery takes 3 to 5 business days.
✦ Orders & Delivery
Yes! We specialize in customized luxury dry fruit gift boxes, corporate hampers, wedding favors, and wholesale bulk orders at special discounted prices. Contact our bulk sales team via WhatsApp or through our Bulk Orders page.
✦ Gifting & Bulk Orders
We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking, and Wallet payments via our 100% secure Razorpay gateway. Cash on Delivery (COD) is also available for eligible pincodes.
✦ Payments & Offers
If you receive any damaged, defective, or incorrect product, simply reach out to us within 48 hours of delivery with pictures via WhatsApp or our Support Ticket system. We will promptly arrange a replacement or issue a full refund.
✦ Returns & Cancellations
Hyperpure supports UPI, debit cards, credit cards, net banking, and wallet payments.
✦ Payment related
We pack our dry fruits in food-grade, airtight, vacuum-sealed and nitrogen-flushed packaging. This locks out moisture, prevents oxidation, and keeps every kernel crisp, crunchy, and aromatic.
✦ Quality & Purity
Yes, we offer Free Delivery on orders qualifying above our minimum cart threshold. Real-time shipping charges, if applicable, are shown clearly at checkout before payment.
✦ Orders & Delivery
Yes, for festive and corporate gifting orders, we offer customized gift boxes with custom branding, personalized gift tags, and curated selections of dry fruits, nuts, and berries.
✦ Gifting & Bulk Orders
You can apply active discount coupons directly in your shopping cart or during checkout in the Apply Coupon box to receive instant discounts.
✦ Payments & Offers
You can request cancellation before the order is dispatched directly from your order dashboard or by contacting our support team via WhatsApp.
✦ Returns & Cancellations
Store dry fruits and nuts in an airtight glass or plastic container in a cool, dry place away from direct sunlight. In warm or humid weather, keeping nuts like walnuts and almonds in the refrigerator maintains their optimal freshness and natural crunch.
✦ Quality & Purity
Once your parcel is dispatched, you will receive a tracking link via SMS, WhatsApp, and email. You can also track your shipment anytime by visiting our Track Order page with your Order ID.